Common questions
- Is it safe to delete orphaned data from my database?
- Can I transfer my license to another site?
- Does this plugin clean itself after the uninstall?
- Cannot activate my license, what to do?
- How long it takes to respond to customers' emails?
- Is this plugin compatible with multisite?
- Is the price yearly?
- Is this plugin compatible with SharDB, HyperDB, or Multi-DB?
- Do we provide support via phone or chat?
- What is my license activation limit?
- Can I get a refund?
- Can I upgrade my license?
- What payment methods do you accept?
- I have not received my purchase email, what should I do?
- Why does the Belongs to column show “Not scanned yet!” even though I’m using the Premium version?